Remote Access - Logistics Consultants

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Remote Access


Video Conferencing, free of charge
Host invites Guests to an On-line Meeting, screen/document Share may be available, Annotation provides a drawing tool
Minimum Broadband speed 5Mb/s (stable bandwidth) - Test using www.speedtest.net
Cable connection upto double the speed of WiFi , test with a reel of Cat6 ethernet Cable, max 100m, fitted with RJ45 connectors
Performance also impaired by "noisy neighbours" eg when USA wakes up (UK 2pm) or Middle East holiday (Fridays)
Above 12 participants, Video Conferencing is impractical (image quality, audio interaction), present by Video Streaming instead (below)

Functionality (free releases of software)
Usability (free releases of software)
Air Chat
(Apple)
Text only
[iOS]
Connects via Bluetooth (no WiFi required)
Range ~5 metres
Automatically detects people using the app around you

AnyMeeting
Video, Screen share,
Transcriber (records meeting as text)
[Windows PC, Android, macOS, iOS]
Free until 31/12/20
Prone to video issues
Maximum 50 participants (claimed)

Bitrix24
Video, Screen share
CRM (Customer Relationship Management)
[Windows PC, Android, macOS, iOS]
Android & iOS require app download
Chrome extension optional
Maximum 10 participants

Blizz
(TeamViewer)
Video, Screen share
[Windows PC, Android, macOS, iOS]
Participants download app
Outlook extension optional
Maximum 5 participants
Chime Basic
(Amazon)
Video (one to one), Screen share,
[Windows PC, Android, macOS, iOS]
Participants download app
Sign-in to Amazon account


Discord Text, Video, Screen share limited to games
[Windows PC, Android, macOS, iOS]
Popular with gamers
FaceTime
(Facebook)
Video (one to one)
[macOS, iOS]
Pre-installed with macOS, iOS
FreeConferenceCall.com
Video, Screen share
[Windows PC, Android, macOS, iOS]

Participants download app
Maximum 1,000 participants (claimed)
G Suite
(Google)
Video, File share
Amalgamation of Gmail, Hangouts/Meet, Chat
[Windows PC, Android, macOS, iOS]

PCPro magazine: "Shambolic, bewildering mess"
Host & Guests required to sign-in to a Google account

Google Duo
Video
[Windows PC, Android, macOS, iOS, Chrome]
Host & Guests required to sign-in to a Google account
Maximum 8 participants

Google Hangouts
[Superseded]
Video, Screen share
[Windows PC, Android, macOS, iOS]
Peviously Google+
Replaced by Google Meet

Google Meet
Video, Screen share,
Captions (translates audio to text)
[Windows PC, Android, macOS, iOS]
All participants required to sign-in to a Google account
Maximum 100 participants (claimed)
Maximum 60 minute meetings (not enforced when tested)

GoToMeeting
(LogMeIn)
Video, Screen share
[Windows PC, Android, macOS, iOS]

Maximum 3 participants
Maximum 40 minute meetings

HousepartyAppears
Video, Screen share
[PC/macOS, Android, iOS, Chrome]
Owned by developer of Fortnite
Guests required to register (added to Directory)
Chrome extension optional
Maximum 8 participants

Instagram
Instagram Direct
Photo/short video share, Direct messaging
[Windows PC, Android, macOS, iOS]
Owned by Facebook
Posts are shared publically or with followers
Instagram Direct supports 'disappearing photo/video'

Jitsi Meet*
[Handy for casual meetings of more than 2 participants]
Video, Screen share
[Windows PC, Android, macOS, iOS]
Open Source, Easy to use
Host/Guests not required to download app/register
Chrome extension optional
(for scheduling meetings & Office 365)
Maximum 75 participants (claimed)
Fun feature - Reports talk time of each participant

Join.me
Video, Screen share
[Windows PC, Android, macOS, iOS]

Video prone to freezing (rejoin to unfreeze)
Maximum 3 participants

LR Remote
Video
[Android, iOS]

LRQA (Lloyd's Register) remote audit (workplace tour)
LRQA provides app registration

Messenger
(Facebook)
Video
[Windows PC, Android, macOS, iOS]
Participants require Facebook membership
Maximum 8 participants
RingCentral
Video, Screen share
[Windows PC, Android, macOS, iOS]
Maximum 500 participants (claimed)
SGS QiiQ
Video
[Android, iOS]
SGS remote audits (workplace tour)
SGS provides app registration
Signal
[Handy for private meetings]
Text, Video
[Windows PC, Android, macOS, iOS]
Celebrity endorsements as a more secure rival to WhatsApp
Host/Guests required to download app
Maximum 8 participants (was limited to 5 participants)

Skype - Meet Now
(Microsoft)

Video, Screen share
[Windows PC, Android, macOS, iOS]

Access via Skype
Pre-installed with Windows 10
Medicore video/audio quality
Not supported by Firefox browser
Invite guests by emailing link or entering 'Skype Name'
(found in 'More, Settings, Skype name:')
Maximum 50 participants (claimed)

Skype For Business
[Superseded]
Video, Screen share, Remote control
[Windows PC, Android, macOS, iOS]

Replaced by Teams (Microsoft)

Slack
Video, File share
[Windows PC, Android, macOS, iOS]
PCPro magazine: "Magnificent, a doddle to set up"
5Gb free Cloud storage
Snapchat
Photo/short video share
[Android, iOS]
Popular with teenagers
Supports 'disappearing photo/video'
StarLeaf
Video
[Windows PC, Android, macOS, iOS]


Teams*
(Microsoft)
[Excellent, once you have managed to join a Meeting]
Video, Screen & File share,
(Remote control - host pays subscription)
[Windows PC, Android, macOS, iOS]
Popular with Business
PCPro magazine: "Microsoft Teams is mired in misery"
Host required to sign-in to a Microsoft account
(Sign-in required for both Web & App versions)
Screen share particularly good (pin sharp resolution)
File sharing works well (developed from SharePoint)
Maximum 300 participants (claimed)

Telegram
[Audio]
Audio, text & images only
[Windows PC, Android, macOS, iOS]
Host/Guests required to download app
Similar to Whats App (without video)
Declaring mobile phone no. optional
Maximum 200 participants (claimed)

UberConference
Video, Screen share
[Windows PC, Android, macOS, iOS]

Android & iOS require app download
Chrome extension optional
Maximum 10 participants

Webex
Video, Screen share
[Windows PC, Android, macOS, iOS]
Zoom's big brother from Cisco
Popular with IT Companies
Prone to audio issues
Maximum 100 participants (claimed)
Maximum 50 minute meetings

WhatsApp*
(Facebook)
[Handy for casual meetings]
Android/iOS supports: Video
Windows PC/macOS supports: Text only
[Windows PC, Android, macOS, iOS]
Host/Guests required to download app
WhatsApp data shared with Facebook
Maximum 8 participants (was limited to 4 participants)

Whereby*
Video, Screen share
[Windows PC, Android, macOS, iOS]

Maximum 4 participants
Guests not required to download app/register
Workplace
(Facebook)
Video, Screen & File share, Remote control
[Windows PC, Android, macOS, iOS]

Rivals Microsoft Teams . . .
Similar user interface to Facebook
Unlimited Participants (maximum 50 Groups)
Participants required to register their email address
5Gb free Cloud storage per person

YAC
Audio only, Screen share, Annotation
[Windows PC, Android, macOS, iOS]
'Yell Across Cubicles'
Voice Messaging (voice mail) with transcription
Maximum post 120 seconds

Zoho Remotely
Video, Screen & file share, Remote control
[Windows PC, Android, macOS, iOS]
Free until 1/7/20
Zoho is full CRM (Customer Relationship Management)
Maximum 100 participants (claimed)

Zoom*
[Handy for Laptop/Desktop meetings that are either short or one-to-one]
Video, Screen share, Annotation, Remote control
[Windows PC, Android, macOS, iOS]
Market leader , Cisco/Zoom collaboration
Default configuration is easy to use
Advanced options include Breakout rooms, Video touch up
Guests not required to download app/register
Chrome extension optional (schedules Google Calendar)
Security concerns exaggerated
Maximum 100 participants (claimed)
Maximum 40 minute meetings (Groups of 3 or more)
One-to-one meetings unlimited time
[Pro version unlimited time, but similar video resolution]

ZoomIt*
Screen annotation tool (eg circles & arrows)
Used in presentations (inc screen sharing)
[Windows PC]
Microsoft download
Use in conjunction with any video conferencing software
* Recommended
Adequate functionality, intuitive to use and no faults detected in the free release of the software

Video Streaming (free of charge)
Webinar is streamed live (real-time), Webcast is pre-recorded, Podcast is audio only (live or pre-recorded)
Above 12 participants,Video Streaming is a better presentation method than Video Conferencing

Functionality (free releases of software)
Usability (free releases of software)
Vimeo
Webcast only
[Windows PC, Android, macOS, iOS]
170 million users (2020), mature users
Maximum storage 500MB
No adverts
Can replace video & keep analytics (viewing stats)

YouTube*
Webinar (& Webcast), Live chat
[Windows PC, Android, macOS, iOS]
Guests can pose questions, displayed via Live Chat
Presenter responds on Webinar (live Video stream)
1 billion users (2020), mixed feedback (if activated)
Unlimited storage
Adverts unavoidable
Replacing video loses analytics (viewing stats)

* Recommended
Adequate functionality, intuitive to use and no faults detected in the free release of the software

Social Media (free of charge)
Social Network is a dedicated website where users communicate with each other by posting messages, images & video
Blog is a regularly updated web page, for communication from an individual to followers by posting informal messages, images & video

Functionality (free releases of software)
Usability (free releases of software)
Blogger.com*
Blog
[Windows PC, Android, macOS, iOS]
Emails latest posts to followers
Facebook
Social Network
[Windows PC, Android, macOS, iOS]

Mark Zuckerberg's original
Connects 'likeminded' people
Personal Profile advertises your social status
Add other users as friends & send messages

Facebook Notes
Blog
[Windows PC, Android, macOS, iOS]

Cannot upload video clips or gif files
LinkedIn*
Social Network
[Windows PC, Android, macOS, iOS]
Connects professional people
LinkedIn Profile is an online CV (Curricilum Vitae)
Post updates to showcase professional achievements

Twitter
Microblog - text only
[Windows PC, Android, macOS, iOS]
Beloved of politicians & news organisations
Tweets (posts) are limited to 140 characters (inc hyperlinks)

* Recommended
Adequate functionality, intuitive to use and no faults detected in the free release of the software

Remote Desktop Control (free of charge)
Takeover mouse & keyboard control

Functionality (free releases of software)
Usability (free releases of software)
ConnectWise Control

(Remote control - host pays subscription)
[Windows PC, macOS]
ConnectWise Control Access - IT support within your company
ConnectWise Control Support - IT support outside your company

Remote Desktop Connection
Remote Control
[Windows PC]

Pre-installed with Windows 7
TeamViewer Remote Control
[Windows PC, macOS]

Popular with IT support desks
'Guest' not required to download app/register
Quick Assist*
Remote Control
[Windows PC]

Pre-installed with Windows 10
* Recommended
Adequate functionality, intuitive to use and no faults detected in the free release of the software

VPN (Virtual Private Network) for remote file access, printing, desktop control (paid)
Operating a Remote PC with a VPN connection is indistinguishable(1) from sitting at an Office-based PC that is wired directly to your Server
(1)Minimum (home) Broadband 10Mb/s (stable bandwidth); Each VPN connection (between existing Server & PC) costs approx £50/year

Functionality (free releases of software)
Usability (free releases of software)
Smoothwall Open VPN
Server access
[Windows PC, macOS]

Popular in education sector
SonicWall VPN

Server access
[Windows PC, macOS]
SonicWALL security specialists have VPN products:
i)  NetExtender (app available from SonicWall)
ii) Mobile Connect (app available in Windows 10 Store)
Disconnect after each session to avoid erroring

Windows VPN*
Server access
[Windows PC]
Pre-installed with Windows 7, 10
Disconnects overnight automatically
* Recommended
Adequate functionality, intuitive to use and no faults detected in the free release of the software

File Storage(2)/Connection for sharing PC's data with the data stored in a remote (Cloud) server (free of charge)
Access PC files as normal; Accessing Cloud data is more clunky (via Web Browser) & may be limited to File transfer (for off-line editing)
(2)File storage in the Cloud is an inadequate backup, as Cloud data ultimately replicates the current PC data

Functionality (free releases of software)
Usability (free releases of software)
Box
File sync PC data to Cloud, Version history
[Windows PC, Android, macOS, iOS]
Synchronising errors (sub folder files not copied over)
10Gb free Cloud storage
Dropbox*
File sync PC data to Cloud, Version history,
Document collaboration
[Windows PC, Android, macOS, iOS]

The original
2Gb free Cloud storage
Foldr
File access to company (not Cloud) server
[Windows PC, Android, macOS, iOS]
Access all company server's files via web browser
No Cloud Storage
Google Drive
File sync PC data to Cloud, Version history,
Document collaboration
[Windows PC, Android, macOS, iOS]
Realtime document collaboration
(shared document is edited by others before your eyes)
Synchronising errors (duplicated files)
Not to be confused with Google Cloud Storage
15Gb free Cloud storage (but that includes Gmail data)

One Drive*
File sync PC data to Cloud
[Windows PC, Android, macOS, iOS]
Incorporated in Microsoft Office 365
5Gb free Cloud storage
SharePoint
One Drive syncs Sharepoint data
Document collaboration
[Windows PC, Android, macOS, iOS]

Incorporated in Microsoft Office 365
Cloud Storage via One Drive
WeTransfer* Document transmission
[Windows PC, Android, macOS, iOS]
Transmit up to 2GB of files
Cloud Storage only temporay
Transfer (link) expires after 7 days

* Recommended
Adequate functionality, intuitive to use and no faults detected in the free release of the software

One-to-One
Primarily for one-to-one communication although group (conference) facility is often available

Functionality (free releases of software)
Usability (free releases of software)
Email
Uniplex (unidirectional), text & image
[Windows PC, Android, macOS, iOS]
Maximum file size 10MB (most email servers)
Limited by the recipient taking the time to read the email
Good for confirming (record of) a conversation/transaction

Telephone
Duplex (bidirectional) audio, caller display
[Handset or Windows PC, Android, macOS, iOS]

Landline, via POTS (Plain old telephone system)
Laptop, via VOIP (Voice over Internet Protocol)
Mobile phone, via network provider (line of sight)
Answer machines vulnerable to hacking
Good for reducing ambiguity

SMS
(Texting)
Uniplex (unidirectional), text
& image if supported by network provider
[Handset]
Short Message Service, via network provider (line of sight)
Maximum 160 characters
Not encrypted, so vulnerable to hacking
Good for urgent communication

* Recommended
Adequate functionality, intuitive to use and no faults detected in the free release of the software
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